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JustAnotherGen

(35,696 posts)
2. Our employees don't
Fri Jul 13, 2012, 10:32 AM
Jul 2012

We have a policy that is communicated - that we manage that at the corporate level (OFAC list/Bridger).

Putting a street level employee in a position where they could potentially humiliate a potential High Value customer is a good way to kill your bottom line.

How humiliating for these people.

It reminds me of being in Talladega in 1978 with my mom (she's causasian), and our cousins who live in that area (I'm mixed race - black/white/native) and the hostility of going into a Dairy Queen - the hositility of the employees that is.

This just does NOT sit well with me at all.

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