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question everything

(50,624 posts)

15. One thing about calling SS - estimated wait time varies from 40 min to an hour

Reply to no_hypocrisy (Original post)

Mon Mar 18, 2024, 05:50 PM

Mar 2024

Has been like that from the beginning of the year.

Recently, however, they allow leaving name and phone number so an agent can call back. Still have to wait about 40 min, but at least not on the phone.

I wonder whether there is an agency for the senior citizens that can help in guiding on these changes.

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Need advice. My friend's wife is stealing his Social Security [View all] no_hypocrisy Mar 2024 OP

Open a new account, change the direct deposit to that account, don't give her access to the login info. TwilightZone Mar 2024 #1

That's the thing. He DIDN'T give her access. And she did this online, not thru a bank. no_hypocrisy Mar 2024 #3

Do all of the above, and request that online access not be enabled. TwilightZone Mar 2024 #9

Definitely. Change accounts and call SS. Deuxcents Mar 2024 #6

Do all that and report the theft to SSA and the police. Joinfortmill Mar 2024 #8

If it's going to a joint account, nothing. Phoenix61 Mar 2024 #2

This is so sad nt XanaDUer2 Mar 2024 #4

The first thing would be to change his password and pin woodsprite Mar 2024 #5

Contact the Social Security Office of Inspector General CanonRay Mar 2024 #7

I think, maybe depending on where they live, his money is considered her money since they are married. LoisB Mar 2024 #10

You hit the nail on the head. no_hypocrisy Mar 2024 #11

That is so sad. I hope she gets help and he finds a way to keep his money out of her reach. LoisB Mar 2024 #12

Is it possible to homegirl Mar 2024 #13

Good idea up to mail at home. She'll steal the check. no_hypocrisy Mar 2024 #14

I sincerely doubt it. PoindexterOglethorpe Mar 2024 #16

One thing about calling SS - estimated wait time varies from 40 min to an hour question everything Mar 2024 #15

I am fortunate homegirl Mar 2024 #17