VA Health care slipping back into its old habits.

[DhhD]

http://thehill.com/opinion/op-ed/226014-oversight-needed-on-new-va-law

Doctor initiated appointments are dropped by workers setting up appointments. Then they say the appointed doctor decided to override the veterans doctor's order to cover for their scheduling and/or paperwork mistakes: oh, they over looked the tests that the veteran had made the day of the veteran's doctor office visit. The scheduler somehow thinks that the test the doctor ordered can be ignored or not presented to the specialist. Who makes such decisions and delays proper care for Veterans? Who approves of this? Is there discipline or a writ-up?

You, an advocate, call the VA and the call is rerouted several times until you are hung up on. You call back and call back but the say person sends the calls around again. There is no recording of the harassment. Then it is after 3:50 PM, your phone call will not go anywhere but back on the hook. The veteran never finds out how or who made the decisions that lead to the delays of care. Calls to veterans are messages as many cannot get to the phone before the caller hangs up in the case of the ill; the VA was established for veterans not the caller.

It leads the public to think, what are these workers doing at the VA health care system facilities with the time they are hired to provide for the care of veterans. Improper and disastrous behavior has moved to public debate, verbal rationale and on to Congressional Law.
Deplorable.