I'm getting a support alert with a 1-866 number to call. It says my computer is locked

[PoindexterOglethorpe]

21. I have the Geek Squad and it's always been good for me.

Well worth the money, as every other year or so I have some sort of major problem with my computer, and they fix it.

A few weeks ago I apparently had a power surge, which fried my power strip/surge protector. I didn't realize that's what it was, just that my computer no longer worked. Took it in to them, thinking, Oh, crap, I'm going to need to get a new computer, just hope they can save everything I have on the hard drive. As soon as they connected my computer to their equipment, it was perfect. A brief discussion with the technician, and I bought a new power strip/surge protector. Brought it home, hooked everything else back up (why can't all these connections be wireless?) and I was good as new.

I honestly haven't a clue where I might go instead of Geek Squad.