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A warning to all. Got my credit card bill ...
there was a charge for a 1 800# on it to an IT-something; a call I had not made. Called Visa, the lady answering stated that they had been backed-up all morning with the same complaint.
After verifying that I am who I say I am, she said that I would be getting a new card shortly - however, if I needed to use the old card in the meanwhile, it would be honored if used locally.
Also, have to hand it to that lady - she was so gracious in understanding that my house-keeper was making the call ( I can't hear well) while I was listening on another phone, HK had to keep telling me what she was asking me so I could answer her questions. It must have been so frustrating for her esp. since they were so backed-up.
4 replies
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